Return Policy

  • All returns are subject to a 15% restocking fee and freight charges are the responsibility of the customer unless it is due to a UFS error.
  • No special-order products will be accepted for return.
  • Products that have been held for over 30 days will not be accepted for return.
  • Stock items must be returned in good condition and with prior approval of seller.
  • UFS has the right to determine if an item has been abused and if so, no credit will be issued.
  • No credit will be issued if the item is found not to be in sellable condition.
  • Bent Feeler assemblies are not returnable.
  • Ball Feeler and Straight Pin Feeler assemblies are subject to a 35% restocking fee.
  • If UFS is responsible for an error, we will take full responsibility for it.
  • UFS will not be responsible for any errors on orders placed over the phone.
  • UFS delivery drivers are not authorized to accept returns without prior approval. Please contact your salesperson for assistance.
United Fastener & Supply | 2716 Courier Dr NW, Ste B, Grand Rapids, MI 49534 | [email protected] | (616) 735-3743  
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